Why is it important for us to verify who you are?

The law requires solicitors as well as banks, accountants, estate agents and other financial service businesses to obtain satisfactory evidence of the identity of their clients to meet with Money Laundering Regulations.

Money Laundering means exchanging money or assets that were obtained criminally for money or other assets that are ‘clean’. The clean money or assets do not have an obvious link with any criminal activity.

Criminals target law firms because their bank accounts are a secure way of transferring criminal money. Once it passes through a law firm’s account, the money looks as if it has come from a legitimate source.

This is why it is important for us to know our clients and to verify their identity. Each solicitor firm will have their own ID procedure and we have tried to make ours as user-friendly as possible. In higher risk situations, we may contact you to request further verification, including verification of source of funds/wealth.

How does verification process work online at Neale Turk?

  1. After clicking the ‘to verify’ button on this page, you will be taken to a form which you will need to complete. You will also need to upload any documents when prompted. The form will then be received by the Neale Turk Verification Team.
  2. Once we have received and reviewed your documents, we will contact you by telephone using the number you have provided to arrange a video call at a time that is convenient to you.
  3. The video call will normally be the final step in our verification of identity process. We will ask you to do the following: 1) confirm your personal details; and 2) show us your original identity documents.

In addition, anti-money laundering (AML) checks are one of the customer due diligence measures required by regulated businesses to comply with money laundering regulations and prevent financial crime. We are therefore required to carry out AML searches for all new clients with a compulsory charge of £7.

If you have any further questions before moving to the verification team please contact us.

Remortgaging, buying or selling property



All other clients